Returns & Exchanges Policy – Zylox

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• Products received in damaged, defective, or wrong condition can be returned within 3 days of delivery.
• Return request must be raised within 3 days with unboxing photos/video.
• Products must be unused, unwashed, and in original packaging.
• Size, color preference changes after delivery are not eligible for return. Exchange availability depends on stock.
• Innerwear, intimate wear, and hygiene products cannot be returned once delivered.
• Sale, clearance, and discounted products are not eligible for return unless damaged or defective.
• Refunds will be processed only after product inspection and approval.
• Approved refunds will be credited within 5–7 business days.